Can I open multiple user accounts per company?
We currently only allow one user account per company. In one of the next releases of our app, it will be possible to open multiple accounts with different roles for one company.
Is it possible for multiple people in my organization to use the same user account?
Due to the security measures such as 2-Factor-Authentication, it is currently only possible to use 1 account per organization. We are in the process of developing the possibility to setup multiple users for each organization.
How can I track the status of my account opening process?
You will be informed via email about the latest status of your account opening process.
Do I have to use my BitGo wallet? Can I connect any alternative wallet to the platform?
Yes, you have to use your BitGo wallet. In the current version of our app, you cannot use your own wallet to manage your funds since the app will not be able to recognize these transactions. We are in the process of developing the possibility to connect your own wallet to our app.
What if I fund opportunities using an external wallet?
You can use your preferred external wallet to fund your BitGo wallet. Any funds that are transferred from external wallets directly to opportunities are not recognized and may get lost. If this occurs, please contact Block Green.
How do you forecast the future output of hashrate?
We have designed and implemented a multi-component, predictive, time-series machine learning model which aims to estimate the BTC rewards (subsidy + fees) that a specified amount of hashrate will deliver over a chosen period of time. If you want to learn more about our model, please contact us.
How do I offer hashrate on the Block Green protocol?
Please contact our team if you want to offer hashrate. In the current version of the app, only a Block Green team member can create an opportunity to sell hashrate.
Where can I find information about current prices of hashrate?
Please contact our team if you want to get a quote on current hashrate prices.
How do I re-route hashrate to the Block Green protocol?
You will need to perform this operation in your mining pool software. The only action you need is to redirect the mining rewards to a new wallet address that is associated with your funded opportunity.
When will I receive the liquidity for my sold hashrate?
You will receive the immediate liquidity after an opportunity has been successfully funded, you have re-directed your hashrate and have posted your on-chain collateral.
How are opportunities collateralized?
Opportunities are always collateralized with BTC on-chain collateral as per the underlying agreements. In addition, opportunities can be collateralized with off-chain collateral such as ASICs, cooling equipment, energy generators etc.
Why do I need to deposit funds in the Block Green protocol?
As a liquidity provider, you need to deposit funds in you Block Green wallet to be able to fund opportunities. It is currently only possible to fund from your Block Green wallet.As a miner, you need to deposit funds to post on-chain collateral which is required for the immediate liquidity to be released.
What happens if my daily hashrate delivery is above or below the contractually agreed amount?
If you deliver too much hashrate you will be reimbursed for the rewards that you paid too much. If you underdeliver hashrate, we will use your on-chain collateral to compensate the shortfall in rewards. We recommend re-directing more hashrate than the contractually agreed amount.
How can I check the collateral levels of my opportunity?
As a miner you can check the current collateral level for each opportunity under “My Opportunities”, when clicking on a specific opportunity
Where can I see how much hashrate I have delivered in the past days?
You can only see the amount of daily BTC rewards, not the hashrate, that you have provided in the past days in an opportunity’s transaction history.
Where can I see the current and future opportunities on the Block Green platform?
You can only see opportunities that are open for funding and settled opportunities on the platform. Opportunities will only be published when they are confirmed with the miner.
Which fees do you charge?
We charge a structuring fee to miners which is a percentage of the immediate liquidity that they receive.
What happens if the miner’s mining pool is taking a cut on the rewards?
When allocating hashrate to an opportunity, you need to transfer more hashrate to make up for equipment fallouts, curtailment or any operations-impacting event. You should also be mindful that mining pool fees will affect the distributed rewards, and should allocate more hashrate to balance this impact.
Contact us
If your question is not listed above, please contact Block Green's team.